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Managed vs. Co-Managed IT Services: Which One Fits Your Business?

Writer's picture: Ryan RichardsonRyan Richardson

What Makes Managed IT Services Stand Out?

Managed IT Services in Amarillo

Managed IT Services involve outsourcing all IT operations to a third-party provider, known as a Managed Service Provider (MSP). MSPs handle every aspect of your IT environment, from network monitoring and cybersecurity to software updates and troubleshooting.


Why Businesses Choose Managed IT Services:

·        Comprehensive IT Support: MSPs take full control of your IT infrastructure.

·        Predictable Costs: Fixed monthly fees simplify budgeting.

·        24/7 Monitoring: Continuous oversight minimizes downtime.

·        Proactive Maintenance: Issues are prevented before they impact your business.

·        Scalability: Services scale with your business needs.


Success Stories with Managed IT Services:

·        Increased Efficiency: A small accounting firm reported a 40% productivity boost after outsourcing IT management, as employees no longer struggled with frequent technical issues.

·        Cost Savings: A growing retail chain saved 30% annually by switching to managed services instead of maintaining a full-time, in-house IT team.

·        Enhanced Security: An e-commerce company avoided a potential ransomware attack through proactive threat monitoring and regular system updates from their MSP.


What Sets Co-Managed IT Services Apart?

Co-Managed IT Services in Amarillo

Co-Managed IT Services offer a collaborative approach, where your internal IT team works alongside an external Managed Service Provider. This model is designed to supplement your existing IT capabilities without replacing them.


Key Advantages of Co-Managed IT Services:

·        Shared Responsibilities: Tasks are divided between your in-house team and the MSP.

·        Customizable Support: Choose the level of assistance you need, such as help with specific projects or 24/7 monitoring.

·        Expert Resources: Access advanced tools and expertise without hiring additional staff.

·        Flexibility: Enhance IT capabilities while maintaining control over key operations.


Real-World Wins with Co-Managed IT Services:

·        Improved Project Delivery: A mid-sized manufacturing company completed a complex ERP software migration three months ahead of schedule with the help of a co-managed IT provider.

·        Relieved Internal Teams: A university’s internal IT staff reduced their workload by 25% during peak enrollment periods, thanks to shared help desk support.

·        Access to Specialized Skills: A healthcare organization integrated advanced cybersecurity measures using co-managed services, meeting compliance requirements without adding full-time hires.


Side-by-Side Comparison: Managed vs. Co-Managed IT Services

Aspect

Managed IT Services

Co-Managed IT Services

Level of Control

Full control by the MSP

Shared control with your IT team

Target Audience

SMBs without internal IT teams

Businesses with IT teams needing support

Customization

Standardized packages

Tailored solutions complementing in-house IT

Cost

Fixed and predictable

Variable, based on scope/services

Scalability

Scales with business growth

Enhances existing IT capacity

 

Unlock Business Growth with the Right MSP


Managed Service Provider

Whether you choose Managed IT Services or Co-Managed IT Services, partnering with a reliable Managed Service Provider offers numerous advantages:

·        Access to Cutting-Edge Technology: A global logistics firm gained access to enterprise-grade software and infrastructure previously out of their budget.

·        Reduced Downtime: An MSP helped a law firm recover from server failures within hours, preventing costly legal delays.

·        Enhanced Productivity: Organizations report an average 25% improvement in workflow efficiency when routine IT tasks are delegated to external experts.


Ready to Elevate Your IT Operations?

RunBiz has been a trusted Amarillo-based Managed IT Services provider since 2007. We specialize in Managed IT Services and Co-Managed IT Services, offering tailored solutions for small to mid-sized businesses across the High Plains. With numerous satisfied customers, we’re ready to address your IT needs. Contact us today at 806-322-2150 or visit our Managed IT Services page to learn more!

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